In order to return merchandise, you must first contact Perfume de Gal to receive further instructions.

Unopened merchandise (except Skincare and Haircare items) may be returned in its original condition, including original packaging and packing slip within 15 days of receipt. A refund will be issued less any shipping/gift wrapping charges.

Returns may be subject to a 20% restocking fee if:
   • Merchandise is returned after 15 days
   • Merchandise is not returned in its original, manufacturers condition

Shipping costs incurred to return the product to us will not be refunded.

Perfume de Gal does not offer refunds or exchanges on Skincare or Haircare items due to health reasons.

Please make your selections carefully.

Damaged Merchandise:
Please contact our customer service department upon receipt of any damaged merchandise and a refund will be issued. An email confirmation with the total amount credited will be sent.

Undeliverable Packages:
If your item is returned to Perfume de Gal marked as "unable to deliver", a refund will only be issued for your items. Shipping charges are non refundable.